Order Support

Pre-sales Inquiry

• What is "Extended Download Service"?

For your information, Extended Download Service is offered and charged by RegNow, ... Learn More

• Is it secure to purchase from your website?
• Which payment platform are available?
• Is there anyway I can trial before purchasing?
• What are the limitations of the free trial?
• What is upgrade policy?

Paid User

• How to get back lost registration code?

For our paid user, if you lose your registration please do not purchase again, just send email to sales@aoaophoto.com, we will find it and resend it to you within 24 hours... Learn More

• What things I will received?
• Can I ask for refund?
• I paid for a CD, how long I can receive it?

Price & Payment

• Is there any hidden fees in oder?

Please don't worry, we have no any hidden fees in the order process.

• How much your software?
• What currencies I can use for payment?
• I am not from USA & Europe, can I purchasing?

Registration

• I have paid but why is it still unregistered?

Make sure you activate the program with your licensed e-mail and registration code... Learn More

• How to retrieve the registration code?
• How long receive the code after paymant?

Registration email will be sent to you mmediately.

• What shall I do if the code is invalid?
• Can I register 2 PCs with 1 registration code?